One of the things that I see more than anything else during the 8 hours a day that I put in is the mass amount of bullshit. There is so much bullshit, I could swim in it. I have several colleagues that give our customer nothing but bullshit and this is because they don’t know what they are doing and they know it. It surprises me how many people in IT get by on nothing but good old fashioned bullshit. This does not only apply to my colleagues but my customers as well.
There are several reasons that I see as to why bullshit is so rampant but by far, it is the lack of training. There are more time that I can count where a customer is trying to rollout a new core router/firewall into their network but do not know the first thing on how to configure it. I normally come in at the point where they are pissed off because its not a plug and play solution. You’d be surprised how many large corporations I see this from. I don’t know why this is not completely obvious but if you need your network to function as a business, you should make sure your employees that are in charge of the network know what they are doing.
This is why I have been a huge proponent of training for a long time and is part of the reason why I will jump at every opportunity for that little additional training or anything where I can learn something. I never want to catch myself in the position where I am helpless because of my my own ignorance and have to rely on someone else to do it all for me.